• Tuesday Daytime
• Wednesday Daytime

The Kirkwood provide a range of care and support aimed at improving the lives of people affected by any life-limiting illness in our community in Kirklees. We are extremely fortunate to have the support and commitment of over 800 dedicated volunteers who work alongside staff in a variety of roles and departments. The Kirkwood work tirelessly to support people to improve their quality of life; remain as independent as possible; and maintain their dignity until the very end. Families and loved-ones are also supported during the illness and in bereavement. 

We couldn’t do what we do without our loyal volunteers! We aim to offer the very best volunteering experience, including a comprehensive induction; an annual education & training programme; long-service awards; and volunteer & staff celebration events. We’d love to hear from you if you can spare some of your time to help The Kirkwood care and extend its reach to others that could benefit from the services we provide. 

As a volunteer with The Kirkwood, you will be helping us to provide care to people from your own community who are affected by a life-limiting illness. A little of your time can make a massive difference to what we can achieve! Is it your time to make a difference? We hope to hear from you soon! 

This role is based in our shop at 33 Britannia Road, Slaithwaite HD7 5HF.

The role involves, engaging and, serving customers, arranging merchandise, processing sales transactions, preventing theft, ensure stock levels are maintained, keeping the sales floor neat and organised, and assisting customers to and from their vehicles with donations.
Depending on the location cleaning and moving furniture when required in line with Health & Safety requirements.
We are looking for volunteers who have:
Numeracy & Literacy: Basic numeracy and literacy is required and the ability to feel comfortable handling cash and card payments
Communication Skills: Able to speak clearly, listen effectively and the ability to resolve conflicts or queries with customers to a satisfactory conclusion
Interpersonal Skills: Able to engage with customers, being professional, approachable, helpful, and friendly.
Organisation Skills: Able to be methodical and systematic in how you work. Recognise the importance of being punctual, reliable and consistent demonstrating flexibility
Motivation: Is genuinely committed to making a positive difference to people’s lives. Able to demonstrate enthusiasm and commitment to the role.
Teamwork: Understands the importance of volunteering as part of a team. Able to use initiative and act independently with the knowledge of knowing when to seek support. Display a high level of honesty and integrity.

KEY REQUIREMENTS
We are keen to hear from anyone who has:
• Good communication and interpersonal skills
• The ability to work within a team environment
• A desire to support the Kirkwood
• Smart appearance
And who are:
• Reliable and consistent
• Helpful and dependable
• Able to volunteer within defined role boundaries
• Willing to undertake training

Volunteers are required to complete an application form and provide one referee.
Volunteers are required to complete on-line training and role specific training. Mentoring will be provided, for this role.

On–going supervision, training and development will continue throughout your volunteering with The Kirkwood and support is always available from the Retail Team and Volunteer Services.

Ideally you will be able to offer half a day per week (4 hours). Wherever, possible The Kirkwood would prefer a minimum six month commitment for volunteering roles. However, each applicant will be treated individually.

The Kirkwood

14 years and above

• Retail

• Application form required
• References required

24/06/2026