Auntie Pam’s Supporting Mums to be is a peer support volunteer run service based in Dewsbury and Huddersfield.  We provide a range of services, including a drop-in information and signposting service (covering things like housing, benefits, domestic violence, healthy eating, mental health, breastfeeding, stopping smoking and baby/child development).  We also have a swap shop which provides free pre-loved baby clothing and equipment, which has kindly been donated by families within the local communities.  Auntie Pam’s is a customer led service, and has at its heart the women and families of Kirklees.  We support women, their partners and their families during pregnancy and the first years of becoming a parent. 

As a Swap Shop Volunteer, you will be first point of contact for women and their families using the Auntie Pam’s service. 

Your main tasks will be:-

• Meeting and greeting clients and their families
• Making refreshments
• Keeping the Centre clean and tidy
• Receiving donations (clothing, equipment, toys, nappies, toiletries)
• Sorting donations
• Quality control
• Stock check
• Maintaining confidentiality

These tasks are not all that you will be doing, however, it is up to you how you wish to develop your own role as a Swap Shop Volunteer in Auntie Pam’s.

You should:-

• Live in the Kirklees area
• Have good communication skills
• Understand the importance of confidentiality
• Be friendly and approachable
• Be non-judgemental
• Be able to empathise with others
• Be able to work as part of a small team as well as on your own

We will provide you with:-

• Full training to undertake the role of a Swap Shop Volunteer, which will include:-
  • Safeguarding
  • Confidentiality
  • Health and safety
  • Communication skills
• Reimbursement for travel
• Opportunities for free training and qualifications
• Uniform and identification as an Auntie Pam’s Volunteer

Auntie Pam’s centre in Huddersfield Town Centre a is open Tuesday, Wednesday and Thursday 10am until 3pm.

An enhanced DBS Check will be undertaken before you can volunteer – costs are met by Auntie Pam’s.

18 yrs and above

• Application form required
• References required
• DBS (criminal record check that the organisation will organise)