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Volunteering Roles

Whether you want to volunteer on a regular basis or now and again, there are plenty of volunteer opportunities available…

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Auntie Pam's - Supporting Parents to be Service

Swap Shop Volunteer

  • IT/Office/Admin
  • Gardening/Environment/Practical
  • Children/Young People/Families

  • Dewsbury and Mirfield
  • Huddersfield
Days available to volunteer
  • Flexible
About the Organisation

Auntie Pam’s Supporting Mums to be is a peer support volunteer run service based in Dewsbury and Huddersfield.  We provide a range of services, including a drop-in information and signposting service (covering things like housing, benefits, domestic violence, healthy eating, mental health, breastfeeding, stopping smoking and baby/child development).  We also have a swap shop which provides free pre-loved baby clothing and equipment, which has kindly been donated by families within the local communities.  Auntie Pam’s is a customer led service, and has at its heart the women and families of Kirklees.  We support women, their partners and their families during pregnancy and the first years of becoming a parent. 

Role Description

As a Swap Shop Volunteer, you will be first point of contact for women and their families using the Auntie Pam’s service. 

Your main tasks will be:-

  • Meeting and greeting clients and their families
  • Making refreshments
  • Keeping the Centre clean and tidy
  • Receiving donations (clothing, equipment, toys, nappies, toiletries)
  • Sorting donations
  • Quality control
  • Stock check
  • Maintaining confidentiality

These tasks are not all that you will be doing, however, it is up to you how you wish to develop your own role as a Swap Shop Volunteer in Auntie Pam’s.

You should:-

  • Live in the Kirklees area
  • Have good communication skills
  • Understand the importance of confidentiality
  • Be friendly and approachable
  • Be non-judgemental
  • Be able to empathise with others
  • Be able to work as part of a small team as well as on your own

We will provide you with:-

  • Full training to undertake the role of a Swap Shop Volunteer, which will include:-
    • Safeguarding
    • Confidentiality
    • Health and safety
    • Communication skills
  • Reimbursement for travel
  • Opportunities for free training and qualifications
  • Uniform and identification as an Auntie Pam’s Volunteer

Auntie Pam’s has centres in Huddersfield Town Centre and Dewsbury Town Centre.  Dewsbury is open Monday, Wednesday and Friday.  Huddersfield is open Tuesday, Wednesday and Thursday.  Both Centres are open 10am until 3pm.

An enhanced DBS Check will be undertaken before you can volunteer – costs are met by Auntie Pam’s.


Company/Organisation Name

Auntie Pam's - Supporting Parents to be Service

18 yrs and above

Special Requirements
  • Application form required
  • References required
  • DBS (criminal record check that the organisation will organise)


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