The Mid Yorkshire Hospitals NHS Trust runs a network of hospital services across three sites at Pinderfields, Dewsbury and Pontefract.  Volunteer roles are currently available at Dewsbury Hospital.

This service provides newspapers, magazines, and confectionary items to our ward patients. All our patients are cared for with respect and dignity. Volunteers provide services which contribute towards holistic patient care and add to the overall quality of service provided to patients.  Volunteers complement paid staff they do not supplement them. This is a great opportunity to gain customer service skills in a health care setting, as well as meeting new people in this rewarding role.

Times:

Mornings Monday to Friday 9am – 12pm. We ask for a regular commitment of one or more morning a week.

Tasks:

• To sell newspapers, magazines, and confectionary items to inpatients on hospital wards
• To collect the trolley cash box from Volunteer Café
• Fill the trolley with items from the shop and place neatly on the trolley.
• You will have a full list of products and the prices.
• You will be taking orders on a pre-printed form for items not on the trolley.
• To keep a record of items sold on the stock list.
• To record sales to voluntary services café tills.
• To liaise with voluntary services café staff regarding the demand for products, feeding back requests for specific items.
• Make sure the Trolley is cleaned down and stored safely in the storeroom

We welcome the following skills and abilities:

• An ability to use a card machine.
• An interest in people
• Pleasant and friendly personality
• Reliable and committed
• A clear understanding of confidentiality
• The ability to maintain a sense of humour and flexibility
• Physically fit
• Excellent time keeping skills
• Calm and patient manner
•  Adhering to the using of clinell wipes before entering and exiting the wards on the trolley and using hand sanitiser and washing of hands.

Dress Code:

ID badge and volunteers’ tabard or polo shirt must be worn at all times to clearly define role of volunteer for patients.

Dewsbury and District Hospital is located on Halifax Road, Dewsbury WF13 4HS

16 yrs and above

• Application form required
• References required
• DBS (criminal record check that the organisation will organise)

Volunteers should ensure they are bare below the elbows when volunteering on ward areas; the use of gels and hand washing must be undertaken as appropriate.