Forget Me Not Children’s Hospice supports children with life-shortening conditions and their families across West Yorkshire.

We’re here for any family confronted with the news their child has a life-shortening condition, however, wherever and whenever they need us. By providing superb nursing care, hydrotherapy, creative therapy, days out, memory making, end of life care, bereavement support and counselling, Forget Me Not helps families make the most of every moment they have together.

We need to raise over £5 million a year to keep doing what we do – and with less than 6% of that coming from the government, we rely on our local community to help us continue to be here for the children and families who need us.

The Care Quality Commission (CQC) rates us as ‘outstanding’. This puts us in the top 1% of all of the organisations they inspect.

Role Purpose:              

This role is based at our Manchester Road shop in Huddersfield and will involve organising the schedule of our small fleet of vans, including donations to and from patron houses, collection of donation bins from business premises, movement of stock between shops and house clearances, as well as for fundraising events.

Tasks & activities

The role will involve:

• Coordinating the routes our Trading Volunteer Drivers will follow
• Allocating loads and distributing schedules
• Liaising with the drivers and checking their work completion, re-organising collections/deliveries where necessary
• Speaking with customers on the phone regarding their collections and deliveries
• Using equipment provided at the shop, such as laptop or phone

 
Personal qualities & experience

You will need to be approachable and friendly. Previous experience of working as a transport coordinator is essential, and knowledge of the local area is helpful.  For this role you will need to:

• Have excellent communication skills
• Have experience of managing a transport schedule and using IT
• Be polite and approachable, giving a positive message about the work of the charity

 
Benefits

In return as one of our volunteers you will have the opportunity to:

• Receive training and continuing support
• Be able to grow your own skills and personal development
• Be part of a professional friendly team and be supported in your role

• Application form required
• Other

Previous experience of working as a transport coordinator or other similar role is essential