The Mid Yorkshire Hospitals NHS Trust runs a network of hospital services across three sites at Pinderfields, Dewsbury and Pontefract. Volunteer roles are currently available at Dewsbury Hospital.

Our cafés provide a service to the patients, staff, and visitors. This volunteering opportunity will enhance your experience in customer care and retail and provide you with an opportunity to make new friendships in a caring and supportive environment.

Please note, Mid Yorkshire Trust have recently changed their recruitment process for 16/17 year old volunteers. If you are aged 16/17 and applying for this role, the trust next plan to contact people around April/May 25 to start the recruitment process. 

Hours/ days available: 

We ask for a regular commitment of 3/4 hours per week on a set day in one of our two cafés – Ridings Café and Bronte Café, based at Dewsbury Hospital, Halifax Road, Dewsbury, WF13 4HS. Volunteers work in pairs on a rota system, however, if you can commit more time that would be warmly welcomed.

Volunteer times available (Ridings Café):

Monday – 9.00am – 12.00pm or 12.00pm – 3.00pm

Tuesday – 9.00am – 12.00pm or 12.00pm – 3.00pm

Wednesday –  9.00am – 12.00pm or 12.00pm – 3.00pm

Thursday – 12.00pm – 3.00pm

Friday – 12.00pm – 3.00pm

Volunteer times available (Bronte Café):

Monday – 10.00am – 2.00pm

Tuesday – 10.00am – 2.00pm

Wednesday – 10.00am – 2.00pm

Thursday – 10.00am – 2.00pm

Friday – 10.00am – 2.00pm

What will the role involve?

• Maintaining a clean and tidy outlet, storeroom, worktops and cupboards.
• Rotating stock to prevent waste
• Refilling shelves and displaying goods appropriately
• Recording fridge and freezer temperatures on paperwork provided
• Heating food and checking temperatures and recording these on the correct paperwork.
• Selling of merchandise from the outlet
• Handling cash and taking payments using a card machine
• Serving customers hot drinks, food and shop purchases
• Talking to and reassuring patients and visitors

Skills we welcome for this role:

• Pleasant and friendly personality
• An ability to handle money
• Reliable and committed
• The ability to operate a scanner till (training will be given)
• A clear understanding of confidentiality
• Well motivated with a positive attitude
• Patience
• An interest in people
• Excellent time keeping skills
• A good sense of humour
• Physically fit

Dress Code:
An ID badge and volunteer tabard or polo shirt must be worn at all times to clearly define role of volunteer for patients.

16 yrs and above

• Application form required
• References required