The Mid Yorkshire Hospitals NHS Trust runs a network of hospital services across three sites at Pinderfields, Dewsbury and Pontefract. Volunteer roles are currently available at Dewsbury Hospital.

Our cafés provide a service to the patients, staff, and visitors. This volunteering opportunity will enhance your experience in customer care and retail and provide you with an opportunity to make new friendships in a caring and supportive environment.

Please note, Mid Yorkshire Teaching Trust have recently changed their recruitment process for 16-17 year old volunteers. If you’re aged 16–17, we open applications twice a year, usually in April and October. While spaces are limited, every application is carefully reviewed. If you apply before the window opens, don’t worry — we’ll hold onto your application and make sure it’s included when we review everyone together. 

Hours/ days available: 

We ask for a regular commitment of 3/4 hours per week on a set day in one of our two cafés – Ridings Café and Bronte Café, based at Dewsbury Hospital, Halifax Road, Dewsbury, WF13 4HS. Volunteers work in pairs on a rota system, however, if you can commit more time that would be warmly welcomed.

What will the role involve?

• Maintaining a clean and tidy outlet, storeroom, worktops and cupboards.
• Rotating stock to prevent waste
• Refilling shelves and displaying goods appropriately
• Recording fridge and freezer temperatures on paperwork provided
• Heating food and checking temperatures and recording these on the correct paperwork.
• Selling of merchandise from the outlet
• Handling cash and taking payments using a card machine
• Serving customers hot drinks, food and shop purchases
• Talking to and reassuring patients and visitors

We welcome the following skills and abilities:

• An ability to use a card machine (training will be given)
• An interest in people
• Pleasant and friendly personality
• Reliable and committed
• A clear understanding of confidentiality
• Well motivated with a positive attitude
• Calm and patient manner
• Excellent time keeping skills
• A good sense of humour
• Physically fit
• Adhering to the use of clinell wipes before entering and exiting the wards and using hand sanitiser and washing of hands.

Dress Code:

An ID badge and volunteer tabard or polo shirt must be worn at all times to clearly define the role of volunteer for patients.

What will happen after I apply?

After you have applied for this role, you will be invited to attend a Welcome Session at Dewsbury Hospital. These sessions take place monthly on a Monday. If you cannot attend one of these sessions, please let the Volunteer Services team know and they will arrange a meeting at another time. The Welcome Session is your chance to find out more about the hospital’s volunteer roles, requirements to become a volunteer and what you can expect as volunteer with Mid Yorkshire Teaching Trust. The Volunteer Services team will tell you what documents you need to take with you when booking you on to the session. After the Welcome Session, you will need to do some e-learning followed by an Induction Day on a Tuesday at 9.30am - 2.30pm. Support with training will be provided.

• Application form required
• References required

• 18+
• 16 - 18 year olds