The Mid Yorkshire Hospitals NHS Trust runs a network of hospital services across three sites at Pinderfields, Dewsbury and Pontefract. Volunteer roles are currently available at Dewsbury Hospital.

This service provides newspapers, magazines, and confectionary items to our ward patients. Volunteers provide services which contribute towards holistic patient care and add to the overall quality of service provided to patients. This is a great opportunity to gain customer service skills in a health care setting as well as meeting new people.

You must be aged 17+ years to apply for this role. 

Please note, Mid Yorkshire Trust have recently changed their recruitment process for 16/17 year old volunteers. If you are aged 17 and applying for this role, the trust next plan to contact people around April/May 25 to start the recruitment process. 

Hours/ days available: 

We ask for a regular commitment of 3/4 hours per week on a set day at Dewsbury Hospital, Halifax Road, Dewsbury, WF13 4HS.

Volunteer times available:

Monday – 8.30am – 11.30am or 1.30pm – 3.30pm

Tuesday – 8.30am – 11.30am or 1.30pm – 3.30pm

Wednesday – 8.30am – 11.30am or 1.30pm – 3.30pm

Thursday – 8.30am – 11.30am or 1.30pm – 3.30pm

Friday – 8.30am – 11.30am or 1.30pm – 3.30pm

Saturday – 10.00am – 1.00pm

Sunday – 11.30am – 2.30pm

What will the role involve?

• Selling newspapers, magazines and confectionary items to inpatients on hospital wards.
• Collecting the trolley cash box from the café
• Filling the trolley with items from the shop and placing them neatly on the trolley.
• Keeping a record of items sold on the stock list – you will have a full list of products and prices.
• Recording sales to the café tills
• Liaising with café staff regarding the demand for products and feeding back requests for specific items.
• Making sure the trolley is cleaned down and stored safely in the storeroom.

We welcome the following skills and abilities:

• An ability to use a card machine (training will be given)
• An interest in people
• Pleasant and friendly personality
• Reliable and committed
• A clear understanding of confidentiality
• Well motivated with a positive attitude
• Calm and patient manner
• Excellent time keeping skills
• A good sense of humour
• Physically fit
• Adhering to the use of clinell wipes before entering and exiting the wards and using hand sanitiser and washing of hands.

Dress Code:

An ID badge and volunteer tabard or polo shirt must be worn at all times to clearly define role of volunteer for patients.

18 yrs and above

• Application form required
• References required
• DBS (criminal record check that the organisation will organise)

Volunteers should ensure they are bare below the elbows when volunteering on ward areas; the use of gels and hand washing must be undertaken as appropriate.