The Kirkwood provide a range of care and support aimed at improving the lives of people affected by any life-limiting illness in our community in Kirklees. We are extremely fortunate to have the support and commitment of over 800 dedicated volunteers who work alongside staff in a variety of roles and departments. The Kirkwood work tirelessly to support people to improve their quality of life; remain as independent as possible; and maintain their dignity until the very end. Families and loved-ones are also supported during the illness and in bereavement. 

We couldn’t do what we do without our loyal volunteers! We aim to offer the very best volunteering experience, including a comprehensive induction; an annual education & training programme; long-service awards; and volunteer & staff celebration events. We’d love to hear from you if you can spare some of your time to help The Kirkwood care and extend its reach to others that could benefit from the services we provide. 

As a volunteer with The Kirkwood, you will be helping us to provide care to people from your own community who are affected by a life-limiting illness. A little of your time can make a massive difference to what we can achieve! Is it your time to make a difference? We hope to hear from you soon! 

We are looking for volunteers to help in our new ‘Fashion Without Boundaries’ shop based in the centre of Huddersfield at 11 Ramsden Street, Huddersfield, HD1 2SX.

Volunteers required to help on following days between the times of:

Monday - 12.00pm - 4.30pm

Wednesday - 12.00pm - 4.30pm

Friday - 12.00pm - 4.30pm

Saturday - spaces available mornings and afternoons

This role involves:

• Engaging with and serving customers
• Arranging merchandise
• Processing sales transactions
• Ensuring stock levels are maintained
• Keeping the sales floor neat and organised
• Preventing theft
• Assisting customers to and from their vehicles with donations
• Depending on the location, cleaning and moving furniture when required in line with Health & Safety requirements.

We are looking for volunteers who have:

• Numeracy & Literacy: Basic numeracy and literacy are required and the ability to feel comfortable handling cash and card payments.
• Communication Skills: Able to speak clearly, listen effectively and the ability to resolve conflicts or queries with customers to a satisfactory conclusion.
• Interpersonal Skills: Able to engage with customers, being professional, approachable, helpful, and friendly.
• Organisation Skills: Able to be methodical and systematic in how you work. Recognise the importance of being punctual, reliable and consistent demonstrating flexibility
• Motivation: Is genuinely committed to making a positive difference to people’s lives. Able to demonstrate enthusiasm and commitment to the role.
• Teamwork: Understands the importance of volunteering as part of a team. Able to use initiative and act independently with the knowledge of knowing when to seek support. Display a high level of honesty and integrity.

Other key requirements:

We are keen to hear from anyone who:

• Has good communication and interpersonal skills
• Has the ability to work within a team environment
• Has a desire to support The Kirkwood
• Has smart appearance
• Is reliable and consistent
• Is helpful and dependable
• Is able to volunteer within defined role boundaries
• Is willing to undertake training.

Volunteers are required to complete an application form and provide one referee.
Volunteers are required to complete online training and role-specific training. Mentoring will be provided for this role.

Ongoing supervision, training and development will continue throughout your volunteering with The Kirkwood and support is always available from the Retail Team and Volunteer Services.

Ideally, you will be able to offer half a day per week (3 – 4 hours). Wherever possible, The Kirkwood would prefer a minimum six month commitment for volunteering roles. However, each applicant will be treated individually.

• Application form required
• References required