TIME WELL SPENT: IMPACT OF COVID-19 ON THE VOLUNTEER EXPERIENCE
Over the last nine months, NCVO has been researching how charities have adapted to face the challenges of covid-19.
The latest Time Well Spent report reveals how the volunteer experience has fundamentally changed, and what this means for the future of volunteering.
What did they learn?
- As volunteering opportunities became scarcer, the overall number of people volunteering fell
- The number of people volunteering has fallen and organisations are struggling to recruit the volunteers they need
- I.T. became integral to keeping people connected, but has created a digital divide
- Empathy, a sense of duty and guilt became some of the biggest motivating factors
- Burn out, health concerns, and changing priorities have caused many volunteers to step back