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We provide access to justice for people in Kirklees and surrounding areas by providing a high quality social welfare advice service, covering all levels of information, advice and litigation, delivered by skilled and experienced staff and volunteers. As a leading advice organisation we will support our wider vision by working with, supporting and inspiring others in our networks and by campaigning for social rights and justice.
Kirklees Citizens Advice & Law Centre offers assistance to members of the public via our web enquiry form and through our contact centre in Dewsbury. Everyone has the opportunity to access information to help them to resolve their issue. We can support with issues such as housing, benefits, employment, asylum and much more.

Staff and volunteers are available to help and guide people through their options. If more advice is needed then a range of options are available including a face to face appointment with an adviser, a telephone call back or a referral to another service.

We are currently looking for volunteers for our Dewsbury Contact Centre who would like to make a difference by helping people in our community. We have several roles available – no voluntary experience is necessary and full training is provided.

The roles are based at our Dewsbury Contact centre
The address is Units 5/6 Empire House, Wakefield Old Road, Dewsbury WF12 8DJ.
We are looking for Volunteers who can commit for 12 months or more. We understand that life events may change your plans but you ideally you can offer this availability when you first contact us.

We offer reimbursement of volunteer expenses as set out in our expenses policy.

We regret that we are unable to offer work experience to students at school or college. You will need to live in the Kirklees area and be able to travel to our Dewsbury Contact Centre.

Volunteer as Advice Guides/Meet and Greet host

Working in our Dewsbury Contact Centre, you will greet members of the public and help them find information using a variety of sources. You will also be able to help clients access other services and provide support, for example if they are using the Better Off Kirklees site for benefit checks and applications.

If you are interested in becoming a volunteer, please submit your details below and you will be provided with a link to our volunteer role guide and online application form. We will contact you regarding your application within 4 to 6 weeks. We look forward to hearing from you.

Kirklees Citizens Advice and Law Centre

18 yrs and above

• IT/Office/Admin
• Health/Care/Community

• Application form required
• References required

15/07/2026