Our Welcome Mentors have been able to support the family in their own language, source gifts & donations & help them to start learning English.
Farqhar and her husband came to the UK with their 3 children this year to seek asylum. They were moved to North Kirklees only 2 weeks ago, and so needed a lot of support to help them settle in.
Bahra, a Kurdish speaking Welcome Mentor, was allocated to the family. She called them immediately and found that they were struggling. They told her that they had no warm clothing or shoes, they were also short of household items that make a house a home, such as crockery and soft furnishings.
Throughout COVID the TSL Migration Team have stored donations at their homes. This meant that we could support the family with some of their requests. Anita was able to deliver them some blankets and dishes. We also made a referral to Sanctuary Kirklees who have kindly arranged for the whole family to receive warm coats and shoes.
We were also aware of a Christmas scheme where families could sign up for a food hamper and toys so, with their permission, we registered the family so that they could not only have something nice to look forward to, but to also make them feel supported and welcome in Kirklees.
Our Welcome Mentor has spoken to the family about starting some ESOL classes, the family are keen to start this once they have settled into their new home, learning English will help them to become more independent and active within their new community.